NEWAGESPA

clinic | academy

New Age Spa Inc. Terms and Conditions

Special Offers & Package Deals

Credits from special offers such as sales or packages are non-refundable. In certain circumstances, credits can be transferred to other clients or used for services of equal or lesser value, excluding cosmetic products.

CREDIT EXPIRATION DATE

All packages and sale credits expire two years from the purchase date.

Product Refunds

We offer a 30-day money-back guarantee for unopened, sealed, or defective items. No refunds are provided for physically damaged or used products.

Service Refunds

Completed services or treatments are non-refundable.

Gifts

Gift certificates are non-refundable.

Tuition Fee

Courses are refundable within 48 hours after purchase. The training product or material is considered to have been used by the client once access to it has been granted, including any other form of intellectual property.

Refund Process

Accepted refunds are processed within 10 business days, using the original payment method or per third-party policies. Signed forms or contracts may be required, which could potentially delay the process.

Privacy Policy

We log visitor IP addresses, browser types, etc., and use cookies for visitor preferences and registration. Personal information is used for personalized content and possibly advertising. SMS or text promotions may be sent. Email addresses are never sold or leased, and subscriptions can be canceled as instructed in emails. Cookie use is disclosed.

Google Ads

Google uses cookies for ads. Visitors can opt-out of the DART cookie.

Disclaimer

Information is subject to change according to Canadian laws. Contact customer service for inquiries.

Liability and Treatment Risks

Clients assume risks associated with treatments, acknowledging that they are not substitutes for medical care. Multiple appointments may be necessary for visible results. Unprofessional behavior may result in service termination.

COVID

Entering the establishment assumes acknowledgment and assumption of COVID-19 and other safety risks.

Terms of Use

This agreement binds users to site use, with changes made at the company’s discretion. The site is intended for users at least 13 years old, with minors requiring parental consent.

Intellectual Property

Site content is protected and intended for personal use only. User-generated content remains the user’s responsibility.

User Conduct

The site must not be used for unauthorized or illegal purposes. Users are responsible for their registrations and activities on the site.

Contact Information and subscriptions

Any form submission on this website, or an online booking of services, constitutes your acceptance and subscription to automated messages from our company.

Risks of Website Use, Content, and Premises

Users acknowledge and accept the risks associated with website use, including but not limited to data breaches, hacking, and viruses. It is recommended to use updated antivirus software and exercise caution when interacting with online content.

Content:

The website content is provided for informational purposes only and does not constitute professional advice. Users should consult qualified professionals for specific concerns or queries.

Premises:

Clients entering the premises assume responsibility for any risks associated with physical presence, including but not limited to slip and fall accidents, allergic reactions, or adverse effects from treatments. It is advisable to follow all safety instructions provided by staff and signage within the establishment.

Indemnification:

By using the website or visiting the premises, users agree to indemnify and hold harmless New Age Spa Inc., its employees, and affiliates from any claims, damages, or liabilities arising from their use of the website, content, or premises.

Acknowledgment:

Users acknowledge that they have read and understood the risks associated with website use, content, and premises, and voluntarily assume these risks by accessing the website or visiting the premises.